Shipping policy

Order Processing Time:

Please note that order processing time must be added to shipping time to get the total time it takes to receive your order after placing your order.

Order Cutoff Time: 5:00PM(EST)

Order processing time is 1-3 business days and is used to check your order for quality assurance, package it, print the shipping label, and forward it to our shipping company for shipment.

Shipping Time

Your order may take 7- 15 days (Monday to Friday) to ship (all weekend orders will ship the following Monday).

Shipping Methods

We offer multiple shipping options for US customers. All orders are shipped from our US warehouse and delivery times may vary depending on the shipping method selected at checkout.

Shipping Rates

The shipping fee for orders is $6.99.

Why is my order delayed?

We do our best to ensure that your order arrives when you expect it. When choosing any expedited shipping method, please note that carriers can only provide an estimated delivery date. In rare cases, packages may arrive outside of the estimated delivery date. Raynor.store is not responsible for or has no control over these situations.

Refusal of Delivery

If you refuse a shipment from Raynor.store, you are responsible for the original shipping costs and the cost of returning the package to Raynor.store. This amount will be deducted from your refund.

Address Information

Please ensure that you enter the correct shipping address. If you do not provide the correct address or the address contains a typo, your package may not be delivered. We are not responsible if the package is delivered to an incorrect address.

Order tracking

You will receive a confirmation email or text message with a tracking identification number and a link to track your package. To track your package, you can visit our tracking page. If you are unsure of your ID, please check our delivery confirmation email.

Who should I contact if I have questions?

If you have any questions regarding our shipping policy, please contact us at:

Email: support@raynor.store

Address business: 2766 Saratoga Dr, Troy, MI 48083, USA

Working hours: 8am – 5pm (from Monday to Friday)